Privacy Policy – 288pk Data Protection

This Privacy Policy applies to all users of the 288pk platform, including visitors who browse without registering and players who hold an active account. It covers data collected through the 288pk website, mobile app and any other channel through which you interact with us.

288pk is the data controller for the personal information you provide to us. That means we are responsible for deciding how and why your data is processed, and we are accountable for keeping it safe. This policy is written in plain English so that every Pakistani player can understand exactly where their data goes and why.

By registering a 288pk account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood it. If you disagree with any part of this policy, please stop using 288pk and contact support to request account closure.

288pk collects personal data in two broad categories: information you give us directly and information that is generated automatically when you use the platform.

2.1 Information You Provide Directly

• Full legal name and date of birth
• Pakistani mobile number and email address
• Residential address (city, province, postal code)
• CNIC number or other government-issued ID number provided for verification
• Payment method details including JazzCash or Easypaisa mobile wallet number, Raast ID and bank account details used for deposits and withdrawals
• Any documents you upload during the identity verification process
• Messages and queries you send to 288pk support

2.2 Information Collected Automatically

• Device type, operating system and browser version
• IP address and approximate geographic location
• Pages visited, time spent on each page and navigation paths within the platform
• Login timestamps and session duration
• Betting and gaming activity including wager amounts, game selections and outcomes
• App performance data and crash reports (if using the 288pk mobile app)

Your data reaches 288pk through several routes, all of which are described below:

• Registration form: When you create a 288pk account, you provide your name, contact details and other required information directly.
• Identity verification: When you submit documents to verify your account — for example, a CNIC scan — those documents are processed and stored securely.
• Deposit and withdrawal transactions: When you make a payment via JazzCash, Easypaisa, Raast or bank transfer, transaction metadata is recorded against your account.
• Platform usage: As you browse and play on 288pk, usage data is collected automatically through server logs and analytics tools.
• Cookies and similar technologies: Cookies placed on your browser or device collect session and preference data. See Section 7 for full details.
• Support interactions: When you contact 288pk via live chat, email or any other support channel, those conversations are recorded for quality and compliance purposes.

Every piece of data 288pk collects is used for a specific, legitimate purpose. The table below summarises the main uses:

288pk does not use your personal data for automated decision-making that produces significant legal effects without human review.

288pk does not sell or rent your personal data to any third party. Data may be shared with the following categories of recipients only where necessary and only to the extent required:

5.1 Payment Processors

To process your PKR transactions, 288pk shares relevant payment information with our payment processing partners, including the operators of JazzCash, Easypaisa, Raast and banking networks. These partners handle your data under their own privacy frameworks and are bound by contractual obligations to keep it secure.

5.2 Identity Verification Services

When you submit documents for account verification, those documents may be processed by a third-party verification provider. This provider operates under strict data protection obligations and uses your data only for the purpose of confirming your identity for 288pk.

5.3 Technology and Hosting Providers

288pk uses third-party technology providers for hosting, platform infrastructure and analytics. These providers act as data processors and handle your data only on 288pk's instructions. They are contractually prohibited from using your data for any other purpose.

5.4 Legal and Compliance Requirements

288pk may disclose personal data if required to do so by applicable law or in response to a valid legal request. In such cases, only the minimum data required to satisfy the legal obligation will be disclosed.

All financial transactions on 288pk are carried out in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer or a debit/credit card, the following applies:

• Transaction metadata — including the amount, date, time and payment method used — is recorded against your account for account management, dispute resolution and compliance purposes.
• Full card numbers are never stored on 288pk servers. Card transactions are tokenised by our payment processor before any data reaches 288pk's systems.
• Mobile wallet numbers (JazzCash, Easypaisa) associated with your account are stored in encrypted form and used only to process your transactions and for anti-fraud verification.
• Bank account details provided for Raast or Bank Transfer withdrawals are stored securely and used only to route payments to you.
• 288pk retains transaction records for a minimum of five years to satisfy standard financial record-keeping requirements.

288pk uses cookies and similar technologies to make the platform work properly, improve your experience and understand how players interact with the site. Here is a breakdown of the types of cookies used:

• Essential cookies: Required for the platform to function — including session management, login state and security tokens. These cannot be disabled without breaking core functionality.
• Preference cookies: Store your settings and preferences, such as language selection and display options, so you do not have to re-enter them on every visit.
• Analytics cookies: Help 288pk understand how players navigate the platform — which pages are visited most, where players drop off and how features are being used. This data is aggregated and not linked to individual identities.
• Security cookies: Used to detect and prevent fraudulent activity, such as multiple simultaneous sessions from different locations.

288pk does not use third-party advertising or tracking cookies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform normally.

288pk retains your personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable legal or operational obligations. The general retention periods are:

• Active account data: Retained for the full duration your account remains open.
• Transaction and financial records: Retained for a minimum of five years following the transaction date, in line with standard financial record-keeping practices.
• Identity verification documents: Retained for the duration of your account plus an additional period as required for compliance, then securely deleted.
• Support correspondence: Retained for up to three years from the date of the interaction to assist with any follow-up queries or disputes.
• Analytics and usage data: Aggregated and anonymised data may be retained indefinitely as it can no longer be linked to individual users.

When data reaches the end of its retention period and there is no legal reason to keep it, 288pk will securely delete or anonymise it.

Protecting the personal data of our Pakistani players is a core operational priority at 288pk. The security measures we maintain include:

• TLS/SSL encryption for all data transmitted between your device and 288pk servers
• Encryption at rest for all sensitive personal and financial data stored in our databases
• Access controls that restrict internal access to personal data on a strict need-to-know basis
• Regular security assessments and vulnerability testing of platform infrastructure
• Multi-factor authentication options available to all registered players
• Automated monitoring for unusual account activity, including logins from new devices or locations

Despite these measures, no system is entirely without risk. 288pk cannot guarantee absolute security, but we take every reasonable precaution to protect your data. If you suspect your account has been compromised, contact 288pk support immediately.

288pk is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, players confirm they are at least 18 years old, and 288pk may request identity verification at any time to confirm this.

If 288pk discovers that personal data has been collected from someone under 18 — whether through deliberate misrepresentation or otherwise — the account will be immediately closed, all data will be deleted, and any deposits will be refunded to the original payment method.

If you are a parent or guardian and believe that a minor has created a 288pk account, please contact our support team immediately so we can take the appropriate steps.

As a 288pk player you have the following rights over your personal data and can exercise them by contacting 288pk support:

• Access: Request a copy of the personal data 288pk holds about you. We will provide this within a reasonable timeframe.
• Correction: If any of your personal data is inaccurate or out of date, you can request that it be corrected. For basic account details like your email or mobile number, you can update these directly in your account settings.
• Deletion: Request that your personal data be deleted. Note that certain data — particularly financial and transaction records — must be retained for a defined period for legal reasons and cannot be deleted on request during that period.
• Objection to marketing: You can opt out of receiving marketing communications from 288pk at any time by updating your notification preferences in your account settings or by contacting support.
• Data portability: Request that your data be provided to you in a structured, commonly used format so you can transfer it to another service if needed.

To exercise any of these rights, contact 288pk support with your registered account details and a description of your request. We will verify your identity before processing any data request to ensure your information is not disclosed to an unauthorised party.

288pk may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to how we describe our data practices. When we make updates, the revised policy will be published on this page with an updated "Last Updated" date.

For significant changes that affect how your data is used, 288pk will notify registered players via their registered email address or through an in-platform notification before the changes take effect. Continued use of the platform after any update constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or about how 288pk handles your personal data, please reach out to our support team. The contact details are listed in the footer of this page. We aim to respond to all privacy-related queries promptly and clearly.